Summary
Combines a keen eye for design with solid development skills. Provides employers with fully-realized web implementations that are as aesthetically pleasing as they are effective in accomplishing business goals. Known for industrious problem-solving and proven leadership as well flexibility in adapting to emerging technology trends.
Relevant Skills
Education
Seattle Central College - Web Design and Development AAS Degree |
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Expected Completion Summer 2016
Relevant Coursework: HTML, CSS, JavaScript, Advanced PHP, SQL, Photoshop, and Illustrator as well as usability, scrum and lean methodology, graphic design, and typography.
Work Experience
Stumptown Coffee Roasters |
2012 - Present |
Wholesale Account Manager and Coffee Educator
Supports 135 wholesale accounts from Stumptown’s Seattle Roastery that include businesses in Washington, Idaho, Montana, Alaska, Vancouver BC, and Calgary
Oversees training program for Stumptown Seattle’s retail cafes and wholesale partners
Led a redesign of all brew guides and training documentation that included a team of 10 trainers across 4 US markets: Seattle, Oregon, LA, and New York.
Victrola Coffee Roasters and Whidbey Coffee Co |
2007 – 2012 |
Head Trainer
Created original designs for all of Victrola Coffee Roasters printed signs, brochures, and merchandise over a 4 year period.
Oversaw training program for Victrola Coffee Roasters and it's sister company Whidbey Coffee Company providing support for over 100 employees and 35 wholesale accounts
Developed an online training program for Victrola Coffee Roasters and Whidbey Coffee Company including modules on Seed to Cup, Roasting, Cupping, Drink Preparation, Home Brewing, and Customer Experience with an accompanying test regimen and training outlines
Designed and wrote a 65 page Drink Training Handbook for Whidbey Coffee Company as well as on-site drink reference cards
Successfully completed a retraining of all 75 Whidbey Coffee baristas and 9 managers to new drink standards and preparation techniques
Jasper's Coffee Company |
1997 - 2007 |
Manager and Trainer
Managed 3 locations and f acilitated build out of Virginia Mason South cart into full service Cafe & Deli
Developed training program including 40 page Employee Handbook
Achievements and Published Work
Won 1st place in 2003 Northwest Barista Jam and 2nd place in 2011 Northwest Brewer's Cup
Co-authored “Sustainability of Manual Brewing” with Keith Gherke of Able Brewing - Barista Magazine, April/May 2012 and wrote “One by One: Hario V60 Revisited” - Barista Magazine, Oct/Nov 2011